Last updated: 8/9/2026
- What we collect
Account info: name, email, institution, password (hashed).
Order info: items purchased, shipping address, phone, order history.
Payment info: handled by our payment processor — we receive only a confirmation token, never card numbers.
Research-use agreement: signature name, timestamp, IP address.
Usage data: pages visited, device type, referrer, anonymized analytics. - How we use it
Fulfill orders and provide customer support.
Send transactional emails (order confirmation, shipping updates).
Detect fraud and enforce our Terms.
Improve the Site through aggregated analytics. - Who we share with
We share data only with service providers necessary to operate the Site: our payment processor, shipping carriers, transactional email provider, hosting and database provider, and analytics provider. We do not sell your personal data. - Cookies
We use essential cookies for authentication and cart state, and optional analytics cookies to understand site usage. You can disable cookies in your browser settings. - Data retention
We retain order records for at least 7 years to comply with tax and recordkeeping obligations. Account data is retained until you request deletion. - Your rights
You may request access to, correction of, or deletion of your personal data by emailing support@newtheorypeptides.com. California (CCPA) and EU (GDPR) residents have additional rights including the right to opt out of “sale” of personal information — we do not sell personal information. - Security
We use TLS in transit, encrypted storage at rest, and row-level security on our database. No method of transmission is 100% secure, but we follow industry best practices. - Children
The Site is not intended for anyone under 21. We do not knowingly collect data from minors. - Changes
We may update this Policy from time to time; the “Last updated” date reflects the most recent revision. - Contact
support@newtheorypeptides.com
